Terms of Service
OVERVIEW
Welcome to HerAurä! We are delighted to have you visit our website. By using our website and purchasing products or services from us, you agree to comply with our Terms of Service. When we refer to "we", "us", or "our", we are talking about HerAurä. By using our website, you are agreeing to all terms, conditions, policies, and notices outlined here.
Whether you are a browser, vendor, customer, merchant, or content contributor, these Terms of Service apply to all users of our site. It is important that you carefully read and understand these Terms before using our website. If you do not agree with these Terms, please do not access our site or use our Services.
Any additional features or tools added to our online store will also be subject to these Terms of Service. We reserve the right to update or modify these Terms at any time by posting changes on our website. It is your responsibility to review these Terms periodically, and your continued use of our website after any changes constitutes acceptance of those changes.
Our website is hosted on Shopify Inc, who provides us with the e-commerce platform to sell our products and Services. Thank you for choosing HerAurä, and we look forward to serving you!
SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you confirm that you are either of legal age in your state or province of residence or that you have obtained the necessary consent from a legal guardian to allow any minor dependents to use our site.
Our products may not be used for any illegal or unauthorized purposes. You agree to comply with all laws in your jurisdiction, including copyright laws, while using our Services. Additionally, you are prohibited from transmitting any harmful code or viruses.
Failure to adhere to these Terms may result in the immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to any individual at our discretion and without explanation.
You acknowledge that while your content (excluding credit card details) may be transferred unencrypted over networks and may undergo changes to meet technical requirements, all credit card information is always encrypted during transmission.
You are not authorized to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
The headings in this agreement are for convenience only and do not alter or modify these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We cannot guarantee the accuracy, completeness, or timeliness of information provided on our site. The material presented is for general informational purposes and should not be solely relied upon for decision-making. It is important to consult more reliable and up-to-date sources of information before making any decisions based on the content on our site.
Any historical information on our site is provided for reference only and may not be current. We reserve the right to update the content on our site at any time, although we are not obligated to do so. You are responsible for keeping track of any changes made to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice. We shall not be held liable to you or any third party for any modifications, price changes, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Some products or Services may only be available for purchase online through our website. These items may have limited quantities and are eligible for return or exchange as per our Refund Policy.
While we strive to display product colours and images as accurately as possible, we cannot guarantee precise colour representation due to variations in computer monitors.
We retain the right to restrict the sale of our products or Services to specific individuals, geographic regions, or jurisdictions at our discretion. Product descriptions and pricing may be altered at any time without notice. We also reserve the right to discontinue any product without warning. Any offers made on this site are void where prohibited by law.
We do not guarantee that products, Services, information, or other materials acquired will meet your expectations, nor do we ensure that Service errors will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any orders placed with us and may limit or cancel quantities per person, household, or order at our discretion. This may include orders under the same customer account, credit card, or billing/shipping address. If an order is changed or cancelled, we will make an effort to notify you using the contact information provided during the order. We may also restrict orders that appear to be made by dealers, resellers, or distributors.
You agree to provide accurate and up-to-date billing and account information for all purchases made on our store. It is your responsibility to ensure that your account details, including email address, credit card information, and expiry dates, are current to facilitate transactions and communication. For more information, please refer to our Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may offer access to third-party tools on our site, which we do not monitor or control. You acknowledge that these tools are provided "as is" and "as available" without any warranties or endorsements from us. We are not liable for any issues related to your use of these optional third-party tools. Your use of these tools is at your own risk, and you should familiarize yourself with the terms provided by the third-party provider(s). Any new features or Services introduced in the future will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain products, content, and Services on our site may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for the content, accuracy, or any harm related to third-party materials or websites. Any transactions or interactions with third-party websites are at your own risk.
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you provide us with feedback or submissions, you agree that we may use and share these comments as we see fit. We are not obligated to maintain confidentiality, provide compensation, or respond to your comments. We reserve the right to monitor, edit, or remove any content that we deem unlawful, offensive, or violates intellectual property rights or these Terms of Service. You are responsible for ensuring your comments do not infringe on the rights of third parties and do not contain harmful or offensive content.
SECTION 10 - PERSONAL INFORMATION
Any personal information you submit on our site is governed by our Privacy Policy, which can be accessed at [LINK TO PRIVACY POLICY].
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
At times, there may be typos, inaccuracies, or omissions on our site or in the Service regarding product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or cancel orders if necessary, without prior notice. We are not obligated to update or clarify information in the Service unless required by law. The absence of a specific update date should not imply that all information on the site has been revised or updated.
SECTION 12 - PROHIBITED USES
In addition to the prohibitions outlined in the Terms of Service, you are prohibited from using the site for unlawful purposes, soliciting others to engage in illegal activities, violating laws, infringing upon intellectual property rights, engaging in discriminatory behaviour, submitting false information, transmitting viruses, collecting personal information, spamming, or interfering with security features. We reserve the right to terminate your access to the Service for violating any of these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will always be uninterrupted, timely, or error-free. We cannot ensure that the results obtained from using the Service will be accurate or reliable. You acknowledge that we may temporarily remove or cancel the Service without notice. Your use of the Service is at your own risk, and all products and Services provided to you are on an "as is" and "as available" basis, without any warranties or conditions, whether express or implied.
In no event shall HerAurä, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any damages, including but not limited to lost profits, revenue, savings, data, or any similar losses, arising from your use of the Service or any products purchased through it. This includes any claims related to errors or omissions in content, or any damages resulting from the use of the Service or content posted via the Service, even if advised of the possibility of such damages.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold HerAurä and our affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees harmless from any claims or demands, including reasonable legal fees, arising from your breach of these Terms of Service or any violation of laws or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is deemed unenforceable, illegal, or void, the remainder of the Terms shall remain in full force and effect to the maximum extent permitted by law. The invalid portion shall be severed from the Terms without affecting the validity of the remaining provisions.
SECTION 16 - TERMINATION
Any obligations and liabilities incurred before the termination date shall survive the termination of these Terms. The Terms of Service will remain in effect until terminated by either party. You can end the agreement by notifying us or ceasing to use our Services. We reserve the right to terminate the agreement if you violate the Terms of Service, without notice. You will be responsible for any outstanding obligations.
SECTION 17 - ENTIRE AGREEMENT
The Terms of Service, along with any posted policies and rules, constitute the entire agreement between you and HerAurä governing your use of the Service. These Terms supersede any prior agreements, communications, or proposals, whether oral or written. Any ambiguities in the Terms shall not be construed against the drafting party.
These revised sections clarify your responsibilities, our agreement, and the consequences of non-compliance, ensuring transparency and understanding between HerAurä and our users.
SECTION 18 - GOVERNING LAW
These Terms of Service, as well as any agreements for Services provided by us, shall be governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You are encouraged to regularly review the most up-to-date version of our Terms of Service on this page. We reserve the right to modify, replace, or update any part of these Terms at our discretion by posting changes on our website. It is your responsibility to stay informed about any amendments to these Terms by checking our website periodically. Your continued use of our website or Services post any modifications to these Terms represents your acceptance of those changes.
By utilizing our website and Services, you agree to comply with these Terms of Service. If you have any questions or require further clarification, please complete the contact form below.